If you are a British Credit Trust customer and wish to make or discuss your account or make a payment please call us on:


0333 999 7240*

You can write to us at the following address:


BCT Division, Capquest Debt Recovery Limited
PO Box 392


*Calls are charged at the same rate as a standard landline call when dialling from a fixed line. Calls to this number are also accepted as part of inclusive call minutes from most major mobile phone operators.

Business Partners

For our business partners contact details are as follows:

  • General Suppliers - Katerina Vankova, 0844 879 3884
  • All regulatory bodies - James Irvine, 0844 879 3882
  • Banks and Financiers - Mark Curtis, 0844 879 3883
  • Employees and former employees - Katerina Vankova, 0844 879 3884