An update to all BCT customers

Capquest has purchased a portfolio of BCT accounts. Capquest is one of the leading credit solution firms in the UK. With over 25 years' experience, we want you to know that, as a former BCT customer, your account is in safe hands.


If you are now a Capquest customer you should have received an information letter with how best to contact us. This will outline how we will manage your account and how you can continue to make payments. To discuss your account, please contact us on the number you will have been provided and our client services team will be able to give you the help you need.


Our opening hours are:


Monday to Thursday

8:00am - 8:00pm


8:00am - 6:00pm


For further information on Capquest, please visit



* If you have not received an information letter your account is still managed by BCT, likewise if your account was closed prior to 1st December 2013, but you have an outstanding query (including any PPI related queries), please contact


BCT is a trading name of Capquest Debt Recovery. Capquest Debt Recovery Limited is authorised and regulated by the Financial Conduct Authority for accounts formed under the Consumer Credit Act 1974 (amended 2006)


Registered office: Fleet 27, Rye Close, Fleet GU51 2QQ. Registered No. 3772278 England and Wales. VAT No. 844281719 |