Important notice for all BCT customers

Capquest purchased a portfolio of BCT accounts in 2014. To discuss your account, please contact us on the number you will have been provided and our client services team will be able to give you the help you need.


Our opening hours are:


Monday to Thursday

8:30am - 8:00pm



8:30am - 6:00pm


For further information on Capquest, please visit



If you have not received an information letter, your account is still managed by BCT. Please note that on 30th May 2019, British Credit Trust Ltd was placed into Creditors Voluntary Liquidation and is therefore no longer trading. The liquidators are Gareth Roberts and David Taylor of KRE Corporate Recovery LLP, Burlington House, 1-13 York Road, Maidenhead, Berks, SL6 1SQ. If your account was closed prior to 1st December 2013, but you have an outstanding query (including any PPI related queries), please contact the liquidators via